Question 1

Where do I park when attending an event at the Larcom Theatre?

Accepted Answer

The Larcom Theatre is located at 13 Wallis Street in Beverly, MA. It is a one-way street with entrance from Rantoul Street and located off of Cabot Street (across from City Hall.) Metered parking is available on Cabot Street and on most side streets. The closest parking is located one block of the theatre. When on Wallis Street proceed to the end of the street. To access the parking lot, take a left onto Cabot Street and then your first left onto Bow Street. The Parking Lot entrance will be on your right. If you choose to take the commuter rail, the Beverly Depot stop is a brisk 5-minute walk to the theatre. There is also a parking garage located at the commuter rail.

Question 2

What are your Box Office Hours?

Accepted Answer

The Box Office in person typically opens one hour before each scheduled event. At that time, you can purchase tickets in person or pick up your tickets at will call. If you wish to reach the box office any other time by phone only, call 978-922-6313 Monday through Sunday between the hours of 11 AM and 7 PM. If a show is not produced by the Larcom Theatre, it will be noted on the event. In these cases, you need to contact the producer.

Question 3

Do you issue refunds/exchanges?

Accepted Answer

Similar to any other venue, we have a no refund/exchange policy. It is detailed on your ticket receipt when you purchase. Our ticketing provider, AudienceView Professional offers a service XCover during checkout. If you choose that, you need to contact the vendor to process any refund requests.

Question 4

Is the Larcom Theatre wheelchair accessible?

Accepted Answer

The building is wheelchair accessible. There are no steps to enter the building and access to the Orchestra section is the same level as the lobby. We do not have an elevator; therefore, we cannot accommodate wheelchair access to our Balcony section. The Orchestra section includes seats reserved for wheelchairs and their companions. The restrooms have wheelchair accessible stalls.

Question 5

Do you sell snacks and beverages?

Accepted Answer

Available in our front lobby is a concession stand where you can purchase beverages, beer, wine, cocktails, lights snacks, and candy. You may bring them into the theatre; however, we appreciate if you dispose any trash on your way out in the designated trash bins. You cannot bring snacks or drinks from outside into the theatre.

Question 6

Can I take photos/videos of your events?

Accepted Answer

We encourage you to take photos/videos and post on your social networks. However, for each event, the artist/company may have specific requests. If so, they will be announced at the beginning of the performance. To tag the Larcom Theatre please use our social handles: Facebook: @larcomtheatre | Twitter: @LarcomTheatre | Instagram: larcomtheatre

Question 7

Can I avoid Ticket Fees?

Accepted Answer

No. Ticket Fees are imposed by the ticketing and credit card companies. You will notice our fees are not as steep as other venues. We do not make profit on the fees.

Question 8

Do you offer Discounts?

Accepted Answer

If you are school or large member group 25+ and are contemplating attending an event, contact us to inquire about group discounts and reserving a section for you group. We do not offer other discounts, instead we set our tickets process to be affordable. At times, we offer promotions to our email subscribers.

Question 9

Can I rent out the Larcom Theatre for a private event or teach classes?

Accepted Answer

Yes, we have opened our doors to the community and made the venue available for private events (a celebration, birthdays, weddings) and to teach classes (music, dance, art, or lectures). To inquire, call us at 978-922-6313.

Question 10

I am a producer and am interested in booking the theatre, who do I contact?

Accepted Answer

You can call us at 978-922-6313 or email at info@thelarcom.org.

Question 11

I am interested in volunteering my time to help the theatre, who do I contact?

Accepted Answer

We are a family-owned business and appreciate the support from the community. Please complete this form (https://www.thelarcom.org/volunteer)and let us know what type of work you are most interested in (ushers, box office, production, lights, sound, marketing, etc.)

Question 12

Do I have to buy a ticket for my young child?

Accepted Answer

If your child is under 2 years old and will sit on your lap, you do not need to buy a ticket for your child. However, if your child will need a seat of their own then you are required to purchase a ticket for them.

Question 13

How can I stay informed of your upcoming event schedule?

Accepted Answer

To keep abreast of what is coming next at the Larcom Theatre join our mailing list on the bottom of this page.

Box Office and Booking: (978) 922-6313

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